About Brite
Brite Systems is an Information Technology company specializing in consulting and software development. We have successfully implemented solutions for the public and private sectors since 2006.

Brite Systems offers competitive benefits such as (but not limited to) group Medical, Dental, Vision, and Life insurance, Paid Leave, 401-K match, etc.

We focus on providing our clients with simplified, innovative technology solutions to improve and streamline the user’s experience. Brite Systems confidently bring the right people, customized approaches, and successful track records to each opportunity. If you are looking to be part of a strong, collaborative culture, Brite Systems is the place for you to grow your career.

About the Position:

The Technical Business Analyst (BA) is a member of our project team whose primary objective is to guide technological solutions by determining the requirements of a project or program and communicating them clearly to stakeholders, facilitators, and partners. In this role, you will gather and document business, functional, and technical requirements, help define scope and align client objectives to the features/functions of the implemented systems. Your role will also assist in identifying process improvements and participating in solutions testing to contribute to the overall quality delivery of our solutions.

Position Requirements

Ability to deliver functional requirements specifications, user stories, business process models with limited supervision and oversight
Ability to integrate within a cross-disciplinary team to drive customer value by creating clarity
Being resourceful, flexible/adaptable and intellectually curious
Ability to lead and drive executive-level client meetings
Ability to problem solve, manage commitments and support team to meet deadlines

Essential Functions and Responsibilities:

Serves in a key, client-facing, consultative capacity to lead discovery/requirements elaboration sessions via onsite and/or remote sessions.
Serves as the key negotiator between the Brite team and customer business resources to align requirements to feasible solutions.
Gains a deep understanding of Client objectives and aligns to the technical features/functions of the Salesforce business solutions.
Ability to work within an agile environment.
Documents all functional/non-functional business requirements that impacts integrations, dependencies, configuration and development efforts.
Serves as a key contributor in management and ongoing updates of the requirements backlog.
Able to evaluate business processes and align to various technology products.
Develops and maintains strong relationships with all key internal and external stakeholders and subject matter experts in the delivery of key initiatives.

Education and/or Experience:
Required:

BA/ BS or equivalent experience
Experience in a Business Analyst or Solution Consultant role
3+ years in a Consulting role or client-facing experience
Excellent documentation skills (functional requirements specifications, business rules)
Experience with business process modeling and analysis
Experience with agile methodology

Preferred:

Previous experience helping to manage project testing and/or UAT Testing
Salesforce CRM experience
Salesforce Administration experience/certification
Public Sector experience.

Brite Systems is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.