About Brite
\nBrite Systems is an Information Technology company specializing in consulting and software development. We have successfully implemented solutions for the public and private sectors since 2006.
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Brite is at the forefront of transforming how businesses connect with their customers. We leverage cutting-edge technology, data-driven strategies, and innovative solutions to deliver exceptional experiences that foster loyalty and drive growth. Our team is composed of passionate, skilled professionals who thrive in a dynamic, collaborative environment.

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Job Description:
\nWe are looking for a Senior UI/UX Designer to support our State Government digital transformation programs built on Salesforce platform. The candidate will be responsible for analyzing user requirements, designing intuitive digital experiences, conducting UX workshops, and validating designs through usability testing. The role involves working closely with business stakeholders, architects, and development teams to deliver citizen-centric, scalable, and accessible solutions using Salesforce.
\nThe ideal candidate should be highly experienced in modern UX/UI design practices using tools such as Figma for design and prototyping, Miro for workshops and journey mapping, and usability testing tools such as Maze or UserTesting for validating user experience. The candidate should also have hands-on experience working in Agile delivery environments using Jira for task tracking and Confluence for documentation and design specifications.
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\nResponsibilities:
\nBe enthusiastic, professional, and confident while maintaining a strong focus on user experience and citizen impact.
\nWork closely with government stakeholders to understand business processes, pain points, and user needs.
\nLead end-to-end UX/UI design activities including wireframes, prototypes, and high-fidelity designs using Figma.
\nFacilitate UX workshops, journey mapping, and design thinking sessions using Miro.
\nConduct usability testing sessions with real users and iterate designs based on feedback using tools like Maze / UserTesting / Hotjar.
\nTranslate complex government workflows into simple, intuitive, and accessible digital experiences.
\nCollaborate with Salesforce developers and architects to ensure design feasibility within Salesforce platform constraints.
\nEnsure design consistency through design systems, components, and reusable patterns in Figma.
\nWork in Agile environments using Jira for sprint planning, tracking, and delivery execution.
\nUse Confluence to document UX flows, design decisions, and functional specifications.
\nPresent design solutions and user flows to stakeholders and incorporate feedback effectively.
\nEnsure compliance with accessibility standards such as WCAG 2.1 for government applications.
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\nQualification:
\nBachelor’s degree in Design, Human-Computer Interaction, Computer Science, or equivalent.
\n7+ years of experience in UI/UX design for enterprise applications.
\nStrong hands-on experience in designing Salesforce-based applications (Salesforce Lightning experience preferred).
\nExpert-level proficiency in modern UX/UI tools such as Figma (mandatory).
\nExperience using collaboration and workshop tools like Miro.
\nStrong experience working in Agile environments using Jira and Confluence.
\nExperience conducting usability testing using tools such as Maze, UserTesting, Hotjar, or similar platforms.
\nStrong experience in UX research, journey mapping, persona creation, and service design.
\nExperience working in Agile/Scrum environments.
\nGovernment or public sector project experience is highly preferred.
\nStrong communication, facilitation, and stakeholder management skills.
\nAbility to work in complex, multi-stakeholder environments.
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\nPreferred Skills:
\nExperience in State Government or Public Sector digital transformation programs.
\nExperience with Salesforce Public Sector Solutions and large-scale enterprise CRM implementations.
\nExperience in service design and end-to-end citizen journey mapping.
\nExposure to design systems at scale and component-based UI architecture.
\nExperience working with distributed Agile teams across multiple stakeholders.
\nFamiliarity with accessibility audits and compliance (WCAG 2.1 / Section 508).
\nExperience working in fast-paced consulting or professional services environments.
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\nSoft Skills:
\nStrong facilitation and stakeholder engagement skills.
\nExcellent communication and storytelling abilities for presenting design rationale.
\nStrong analytical thinking with ability to simplify complex systems.
\nHigh attention to detail and structured thinking approach.
\nStrong collaboration mindset with cross-functional teams (business, tech, and government stakeholders).
\nAbility to manage ambiguity and work in complex, multi-layered environments.
\nProactive attitude with strong ownership and accountability.

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Brite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Recruitment Fraud Alert! There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Brite Systems employees or recruiters. Please be aware that Brite Systems does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up; and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. We encourage you to review and apply to our available job openings at Brite Systems website. For more information on avoiding and reporting scams, please visit the Federal Trade Commissions job scams website.

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